ORDERS / SHIPPING
Important Notes:
☆ All orders containing physical goods will be shipped from the United States.
☆ Tracking numbers will be emailed to customers at the time of shipment.
☆ Make sure to include contact information during checkout to ensure you receive your tracking number and any other notifications related to your order.
☆ Shipping and sales tax are NOT included in pricing.
International Orders:
Due to increasing tariffs, we have decided that the physical zines and merchandise in our leftover sale will only be shipped domestically.
However, all digital products (including the digital zine) are still available for international purchase.
Shipping Estimates:
All orders containing physical items will be shipped within 3-5 business days. Packages can take 1-3 weeks to arrive at their destination.
Please email us if you have any questions about your order.
Digital Products:
All orders for digital products will be sent via email within 3-5 business days.
Digital files can often land in your junk or spam folder, so please check there first. If you still haven't received anything, please send us an email.
Can orders be refunded or exchanged?
Orders that include physical goods will only be refunded prior to shipment. All sales are final once orders have been shipped out. Exchanges are only applicable if we send the wrong order by mistake or if an order arrives incomplete.
You will need to provide your full name, email, and order confirmation number when requesting a refund or exchange.
*DISCLAIMER*
We are NOT liable for packages that are lost, stolen, unclaimed, or damaged during shipping, transit, and handling. Once a package is shipped, it is the buyer's responsibility to monitor the order using the provided tracking number.
Packages returned to sender as a result of customer negligence are not eligible for refunds. If packages are returned to sender for other reasons, they will not be re-shipped unless the buyer pays for shipping again.